'Why would specific instructions go out for DMV officials not to offer information that would prevent applicants from essentially paying for the right to vote?'
Nothing's being prevented. It's reasonable for a manager to advise employees to not extend their workload unless asked to by the customer.
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Date: 9/9/11 21:17 (UTC)Nothing's being prevented. It's reasonable for a manager to advise employees to not extend their workload unless asked to by the customer.