And here, McD's had notice (however proportionately small) that their standards were unreasonable.
I wholly disagree. Of the millions (billions?) of coffees they served over that time period, a select few, a statistical anomaly, complained about it. That's not reason to consider the standards unreasonable - that's evidence they're doing it right.
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Date: 9/7/11 21:03 (UTC)I wholly disagree. Of the millions (billions?) of coffees they served over that time period, a select few, a statistical anomaly, complained about it. That's not reason to consider the standards unreasonable - that's evidence they're doing it right.