There were 700 claims by people burned by its coffee between 1982 and 1992 some of them third degree burns as well.The testimony of Mr. Appleton, the McDonald's executive, didn't help the company, jurors said later. He testified that McDonald's knew its coffee sometimes caused serious burns, but hadn't consulted burn experts about it. He also testified that McDonald's had decided not to warn customers about the possibility of severe burns, even though most people wouldn't think it possible. Finally, he testified that McDonald's didn't intend to change any of its coffee policies or procedures, saying, "There are more serious dangers in restaurants."
Mr. Elliott, the juror, says he began to realize that the case was about "callous disregard for the safety of the people."
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Date: 9/7/11 19:01 (UTC)Mr. Elliott, the juror, says he began to realize that the case was about "callous disregard for the safety of the people."